human touch

the neat approach to law enforcement will be to effect maximum force when confronting a criminal and then feel smug and sure about achieving.
the worst offenders might feel better if they are confronted by a professional with a human touch instead of warriors on a mission.
there should be a no nonsense approach to offenders but tempered with some realisation that what the other person might be going through is not easy.

http://news.yahoo.com/s/ap/20091130/ap_on_re_us/us_officers_shot